Service Management 
to Empower Your Operations

From task assignments to invoicing, our service management platform puts you in control of your business.

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18,000+ success stories

Our Services

Digital LogbooksService Management24-Hour System Monitoring

Centralised Job Management

Manage all your service jobs in one place, keeping your team on track and your clients satisfied.

Features

All-in-One Dashboard

View, manage, and track all jobs from a single interface.

Task Assignment

Easily assign tasks to team members and monitor their progress.

Job Tracking

Track the status of each job in real-time to ensure timely completion.

Effortless Coordination

Improve communication and coordination among team members.

History Log

Access past jobs and records for future reference and audits.

Seamless Invoicing & Quotes

Simplify your financial operations with quick and professional invoicing, integrated with your favourite accounting tools.

Features

Quick Invoice Generation

Create and send invoices in just a few clicks.

Professional Quotes

Generate and send polished quotes directly to clients.

Accounting Integration

Seamless integration with QuickBooks and Xero for easy financial management.

Payment Tracking

Monitor the payment status of invoices in real-time.

Automated Follow-Ups

Set up reminders for overdue payments, ensuring you get paid on time.

Flexible Billing Options:

Part Payments and Recurring invoices.

Real-Time Task Assignment

Keep your team organised and responsive with real-time task assignments and updates

Features

Instant Notifications

Team members receive immediate alerts when tasks are assigned or updated.

Calendar Integration

Sync tasks with team calendars for seamless scheduling.

Priority Setting

Assign priorities to tasks to ensure the most critical jobs are completed first.

Task Progress Tracking

Monitor the completion status of tasks in real-time.

Recurring Tasks:

Daily, weekly, monthly, or yearly.

Call Out Requests

Request call outs through the app or dashboard, with instant company notifications.

Service Reminders

Call outs, further actions and quotes can all be converted into tasks.

Certificates and Job Sheets

Ensure every job is completed to perfection with custom checklists tailored to your business needs.

Features

Fire and Security Specific Certification

Easily generate certifications tailored for fire and security requirements.

Compliant with 3rd Party Accreditation

Ensure all forms and processes meet industry-standard third-party accreditation requirements.

Signature Capture

Securely obtain digital signatures directly in-dashboard for fast approvals and documentation.

Upload Proof of Work Images

Capture and store proof of work images for safety and compliance, ensuring critical documents are accessible to all stakeholders when needed.

Company Branded Forms

Customise forms with your company’s branding for a professional and consistent appearance.

Customisable Checklists

Ensure every job is completed to perfection with custom checklists tailored to your business needs.

Features

Tailored Checklists

Create checklists that align with specific job requirements.

Template Library

Access pre-built checklist templates or design your own.

Interactive Completion

Team members can check off tasks as they complete them, ensuring nothing is missed.

Mobile Accessibility

Access and complete checklists from any device, anywhere.

Audit-Ready Records

Keep a detailed log of completed checklists for quality control and audits.

Integrated Service Reminders

Never miss a service appointment with scheduled reminders that keep your team and clients in sync.

Features

Unlimited Reminders

Set as many service reminders as your business requires.

Engineer Sync

Automatically sync reminders with engineers’ calendars for seamless scheduling.

Client Notifications

Keep clients informed with automatic service reminders.

Custom Notes

Add specific instructions or details to reminders for precise servicing.

Confirmation Tracking

Track when services are completed and confirmed by clients.

Comprehensive Reporting

Stay informed and in control with detailed reports that provide insights into your business performance.

Features

Job Reports

Streamline your billing process with automated invoicing, reducing manual tasks and ensuring timely payments.

Financial Overview

Monitor your financial health with reports on invoices, payments, and outstanding balances.

Custom Report Generation

Create reports tailored to your specific business needs.

Performance Metrics:

Track key performance indicators (KPIs) to assess team productivity.

Export Options

Export reports in various formats for easy sharing and analysis.